Toward the end, they transitioned into the financials. After giving a broad overview of what the whole thing would cost, they were able to quickly adjust that number based on our questions, concerns, and requests for custom configurations. Example: A minimum of eight panels must be installed. We asked for a quote for only those eight panels, then for 10 panels, then for eight panels plus a battery backup unit, and options with a different type of solar panel. Our rep had the facts and figures for each configuration ready to go at a moment’s notice.